服务体系
SERVICE CONCEPT
售前
产品零缺陷
Product zero defect
为顾客提供零缺陷的优质产品
Rovide zero-defect high-quality products to customers
售中
服务零距离
Service zero distance
为顾客提供专业技术的零距离服务
Provide professional zero-distance
售后
升级零条件
Upgrade zero condition
为顾客的产品品质提供零条件的升级更新
Provide zero-condition product
quality upgrading and updating to customers
服务承诺
Service Commitment
100%满足供货需求;
不含有害重金属;
2小时内给予回复。
100% satisfaction of customer demands.
No use of harmful heavy metals.
Timely reply within 2h
五星级顾客服务
5-star customer service
■ 产品品质五星级标准
■ 成本控制五星级要求
■ 服务体系五星级实施
■ 需求配合五星级持续
■ 问题反馈五星级优化
Five-star standard on product quality.
Five-star requirement on cost control
Five-star implementation on service system
Five-star continuance of coordination degree
Five-star improvement of question feedback